Shipping policy

Shipping Policy — Certified True LLC x 415kids

Where We Ship
We currently ship within the United States only.

Processing Time
Orders are processed and packed within 2-3 business days after purchase. You'll receive a confirmation email once your order ships.

Shipping Cost
We offer flat-rate shipping on all orders, calculated at checkout.

Shipping Time
Once shipped, delivery typically takes 3-7 business days depending on your location. Total time from order to delivery is usually 5-10 business days.

Order Tracking
You'll receive a tracking number via email as soon as your order ships. Please allow 24 hours for tracking info to update.

Shipping Delays
We're not responsible for delays caused by the carrier once your order has shipped (weather, holidays, carrier processing). If your package appears lost or significantly delayed, contact us and we'll help track it down.

Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If you catch a mistake, email us right away — before your order ships.

Questions
Reach out at (Certifiedtruellc@gmail.com) or (415kidsbrand@gmail.com) with any shipping questions